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Novotel vs Sheraton

Averages across 639 Novotel and 427 Sheraton hotels, and a head-to-head in the 103 cities where both brands have a hotel.

Accor

Novotel

Average guest rating
8.5
Hotels tracked
639

Marriott International

Sheraton

Average guest rating
8.6
Hotels tracked
427

The short answer

On the numbers: too close to call

Each brand leads on 2 measures. The gap in average guest rating is small (0.08), so the hotel you pick matters more than the brand.

Every measured fact

Averages over each brand's hotels. A dot marks the better figure.

Novotel vs Sheraton: which hotel brand is better?
Novotel vs Sheraton: which hotel brand is better?NovotelSheraton
Guest ratings
Average guest rating 8.47 8.55 +0.08
Rated 8 or more 85% 87%
Rated below 7 1% 1%
Average Google rating 4.29/5 +0.15 4.14/5
Guest reviews behind the average 379,909 135,979
Same city, head to head (cities where both are rated: 87)
Cities where it is rated higher 29 53
The hotels
Hotels tracked 639 427
Countries 71 71
Typical opening year 2009 2010
Built or renovated in the last 10 years 59% 50%
Usual check-in 14:00 15:00
Usual check-out 12:00 12:00
Hotels that list it
Free breakfast 1% 10%
Swimming pool 65% 10%
Gym 76% 6%
Free parking 47% 3%
Pets allowed 23% 0%
Shuttle 30% 0%
Laundry 96% 65%
Hot tub 15% 6%
Restaurant 40% 0%
Bar 100% 100%
Kitchen 24% 0%

Both brands, same city

The best-rated hotel of each brand in cities where both have one. Open a match-up for the full hotel comparison.

Novotel or Sheraton: common questions

Is Novotel or Sheraton better?

They are evenly matched: Novotel hotels average 8.47/10 from guests and Sheraton hotels 8.55/10, and each brand leads on 2 measures. The gap in average guest rating is small (0.08), so the hotel you pick matters more than the brand.

When both are in the same city, which is rated higher?

In the 87 cities where both have rated hotels, Novotel has the higher average in 29 and Sheraton in 53.

Which brand has newer hotels?

They are about the same age: the typical hotel of each brand opened in 2010.

Do Novotel and Sheraton hotels include free breakfast?

1% of Novotel hotels and 10% of Sheraton hotels list free breakfast, counting hotels with a complete amenity list. Check the page of the hotel you book.

Which brand has more hotels?

StayVersus tracks 639 Novotel hotels in 71 countries and 427 Sheraton hotels in 71 countries.

Do Novotel and Sheraton belong to the same company?

No. Novotel belongs to Accor, Sheraton to Marriott International.

More brand match-ups

Updated 11 Oct 2026. Averages over the hotels StayVersus tracks: guest ratings from Agoda (hotels with 5+ reviews), Google ratings from public Google Maps listings (hotels with 20+ reviews). A hotel counts for a brand only when its name confirms it. How we score